Online/Offline Courses Refund Policy

The courses designed have clearly mentioned ‘Table of Content’ and once the access is given, it is exactly what gets covered under respective course.

However, if you have any concerns then we are ready to understand your concerns and your feedback.

For any grievances please contact raajgprac@gmail.com

There is NO REFUND POLICY for ONLINE or OFFLINE courses once its purchased from www.raajpharmaelearning or www.raajgprac.com at Raaj GPRAC PVT LTD.

While our refund policy is to allow students to learn risk free, we must also protect our course creators from fraud and provide them a reasonable payment schedule.

Additional reasons for denied refunds:

We reserve the right, in our sole discretion, to limit or deny refund requests in cases where;

• We believe there is refund abuse, including but not limited to the following:
• A significant portion of the course has been consumed or downloaded by a student before the refund was requested.
• As it is that most of the course content has already been clarified on the website www.raajpharmaelearning or www.raajgprac.com > and Students looking for something else/ customized courses instead of what has clearly been mentioned in Course details.
• Multiple refunds have been requested by a student for the same course.
• Excessive refunds have been requested by a student.

Order Return/Cancellation Policy (for delivered items like Printed Books)

You have all liberty to request for a cancellation and refund of your order if it has not already been sent for delivery to our logistics service provider within 24 hours after payment of fees. In such cases we will refund you the amount either full or partial depends upon the status of the order and it may vary from case to case basis. For example if the order is of more than 1.5 lacs INR For cancellations, you must notify us to raajgprac@gmail.com in along with your order details. Refunds will be made in the same form that the payment is received. A refund may take up to 30 to 45 working days from the date of cancellation of the order.

Once your order has been sent to our logistic service provider for delivery, then the product is considered as 'purchased'. In this case, we can't serve your request for cancellation and refund.

There is NO REFUND POLICY for ONLINE or OFFLINE courses once its purchased from www.raajpharmaelearning or www.raajgprac.com at Raaj GPRAC PVT LTD.

A 'purchased' item and only if there's a valid return objective. We will gladly accept our unused products if with its original packing [Printed Books/Products] based on below conditions -

• You have received a damaged product (a product can be damaged during it's transit. We do ensure best possible quality controls, however in rare cases a damaged product might go unnoticed)
• Mismatched product delivered (in terms of style, color and / or size with reference to your order)

For returning an order, you must write us to raajgprac@gmail.com within 2 days of the receipt of your product with supporting photographs for your claim + description of defects. Also the item should retain it's original packing, invoice, tags and any shipping labels that came along with the product.

As long as the case is deemed by us to be legitimate, we will revert you with our approval response to your email request. The final decision on whether a returned item will be approved or rejected lies completely with the company.

As soon as we receive returned items from you, we reserve our right to send you a replacement of items or a refund of the product price paid.

For international return, we will not bear logistic charges required for returning items. For international refunds, we will not reimburse your logistic charges paid during your purchase.